Dell has begun selling Salesforce.com subscriptions, some available with Dell-provided services for data cleansing, integration with incumbent applications and other services. Dell and Salesforce.com are specifically focusing these new offerings on small and mid-sized businesses, promising to reduce the time, cost and risks associated with adoption of a hosted CRM solution. Will these new offerings affect how hosted CRM and software as a service (SaaS) are viewed at your organization? If so, how? If not, why not?
We have a Focus Community member that is looking for some help with this - any insight?